Art is a Staff Support Specialist will provide comprehensive tech assistance for the project. Art joined Munidex in May of 2017 with 30-plus years of customer support experience. He holds a Bachelor of Science in Physics from The City College of New York, and an M.S. in Computer Science from Fairleigh Dickenson University. As a veteran of the IT industry, Art has participated in the development of systems of various sizes and functionalities for sectors as diverse as real estate, insurance, publishing, and pharmaceuticals. He ensures that our clients have the knowledge and skills they need to achieve their goals with our municipal management software.
Our operations and delivery team comprise of best-in-class professionals that understand that customer service is our utmost priority. Our Operations team will ensure that your transition to our applications is seamless for you: they will take care of data conversion, configuration, implementation and training. Our team members are available and work through the clock to ensure there is no interruption for your services. With the expertise of our operations team you can be assured that you will have accessibility to your data anytime, anywhere and with our setup options you will be able to get your application configured the way that you like it.
Our senior technology professionals bring 30+ years of IT background in terms of architecture, design, development, and delivery of mission-critical systems. We have 20+ years of demonstrated experience working in financial verticals enabling our payment offerings to meet bank standards in terms of security and reliability. This experience combined with the energy, enthusiasm and innovation of our younger team members enables us to provide you with cutting edge technology applications. We have strong technical expertise in integrating with 3rd party systems onsite and off-premise for both batch and real-time data integration and service operations. Our ERP, Core, GIS, and Data Visualization capability makes our solution the most unique in the market offering you a robust, reliable, interactive, innovative, secure, and easy to use application.
Customer Success Manager
Lisa Hura is an established commercial training manager with over two decades of global experience in customer support and success. In her previous role at Element Materials Technology, Lisa developed training programs and materials from the ground up, including launching an LMS platform that provided online training for the company’s 7,000+ employees. As Munidex’s Customer Success Manager, Lisa ensures our clients have the tools and support they need to achieve their goals. She serves as the primary contact for the onboarding of new customers, the training of platform end-users, and post-go-live support. Lisa works closely with our development team, providing invaluable customer feedback to improve our solutions and continuously optimize the user experience. She earned her BA in Public Relations from Kent State University.
Director of Business Development
Ian Shore joined Munidex in 2009 and adds a wealth of expertise and in-depth knowledge of municipal government operations to our team. He is responsible for touring New Jersey attending trade shows, presenting demos, and aiding clients to find solutions to their municipal management needs. Before Munidex, Ian was a Municipal Clerk in Paramus, New Jersey, for 17 and a half years. He proudly maintains his RMC certification from the State Department of Community Affairs.
Director of Operations
Fred joined Munidex in 2001 and has responsibility for our corporate development and project management. Fred’s prior experience in the financial, media, and I.T. industry, has proven instrumental to his success and growth at Munidex. He continuously cultivates close relationships with clients and suppliers to ensure quality assurance and coordinate new product implementations. Fred has primary responsibility for MOD IV procedures required by our clients, including tax bill and assessment notice generation. His goal is to help local governments better serve their constituents. Fred received his B.A. in Urban Studies from the University of Pennsylvania.
Chief Technology & Finance Officer
Meena is a dedicated software developer and philanthropist with over 25 years of experience in global leadership positions across the telecommunications and technology industry. She has worked on large scale applications with J&J, AT&T/ IBM. To date, she is responsible for the financial oversight for the portfolio of companies including Mtech Consulting Group, Mtech Investments and Sapphire. Additionally, she is a founder and trustee of the nonprofit VAMS School – bringing equal opportunities to underprivileged children and improving their chance for upward economic mobility. As Munidex’s CTO, Meena executes Munidex’s technical vision and drives our development teams to help realize Munidex’s strategic product initiatives. She is passionate about the products she designs and deploys, aspiring to provide products that enhance the quality of life for its users. She is a repeat valedictorian and holds an M.S. in Computer and Information Science from The New Jersey Institute of Technology, a Post Graduate Diploma in Computer Application from Stella Maris College, and a B.S. in Chemistry from Lady Doak College.
Chief Executive Officer
Mr. Veerappan is a passionate entrepreneur and investor with two decades of consulting and technical expertise. His career includes significant U.S. and global experience in the pharmaceutical, media, investment banking, nonprofit, and technology industries. He has owned and managed several enterprises in these sectors. As a member of The Strategic Coach, Ramu leads with energetic confidence, inspiring individuals at all levels to achieve their potential. Currently, he is the President of Mtech Consulting Group, Associate Producer of the Netflix series Brown Nation, Founder and Principal of Tydings Capital, and is currently the Chief Executive Officer of Ziggy, LLC. In addition to a number of corporate boards, Mr. Veerappan also serves as a trustee to the organization VAMS, a nonprofit Montessori school that provides subsidized education to 350-plus children in rural India. An alumnus of Rutgers University with a Bachelor of Science, he is a strategic thinker who utilizes his networking abilities to enable accelerated, next-level growth of revenues and services for a diverse portfolio of companies.
President & Founder
Vince Buono founded the company in 1988 to increase the overall functionality and efficiency of the local government through automated connectivity. Vince is responsible for the design and development of various municipal software solutions, including Finance, Tax Collection, Utility Billing, Clerk, and DPW. He is a Certified Municipal Finance Officer and a Certified Tax Collector in the State of New Jersey. Vince is also a member of the Tax Collectors and Treasurers Association, Government Finance Officers Association, and Municipal Clerks’ Association. He earned a Bachelor of Science in Computer Science and Engineering from the University of Pennsylvania, and subsequently obtained a Master of Business Administration from The Wharton School.